Check-In is at 4:00 pm and Check-Out is at 11:00 am. You are welcome to drop off your luggage prior to 4:00 pm and we would be happy to store until your room is ready. Should your travel plans have you arriving past 9:00 pm, please let us know in advance so our Innkeeper may make proper arrangements. 

We hold a 14-day cancellation policy. Should your travel plans change and you need to cancel your reservation, please call or email us at least (14) days prior to your arrival date to receive a refund of your deposit. 

For cancellations that fall within (14) days from your arrival date, we are happy to apply your deposit towards another stay within (60) days of your initially-planned arrival date.

We do require a 50% deposit to secure your reservation. This will be charged to the credit card provided at the time of booking.

Olive & Oak upholds a Nightly Resort Fee of $25. Additional Taxes and Fees include an Occupancy Tax of 13.00%, Napa Tourism Assessment of 2.00%, CA Tourism Assessment of 0.30% and a 15% Tax on the Resort Fee.

We offer (1) complimentary on-site parking spot, per room reservation. Parking for the estate is located just steps from the Oak building.

To maintain a relaxing atmosphere, Olive & Oak is curated to be an adults-only retreat. We discourge those under 18 years of age for overnight stays or on the premises. 

Each Guest Room accommodates a maximum of (2) Adult Guests. 

To keep our space comfortable for everyone, we hold a strict pet-free policy. Service Animals are always welcome.

We pride ourselves on upholding a smoke-free environment. Smoking, vaping, cannabis, or the use of any other lighted or heated smoking product is prohibited anywhere on the property, including guest rooms, balconies, hallways, and all indoor and outdoor common areas. Should you smoke in your room, a $250 cleaning charge will be incurred. 

The registered guest will be personally liable for any loss, damage, or destruction caused to the room, furniture, fixtures, or property during their stay.