Olive & Oak Frequently Asked Questions
Where is Olive & Oak located?
We’re at 1386 & 1406 Calistoga Ave in Napa, California 94559, in the heart of Downtown Napa. Our two buildings sit steps from the dining, tasting rooms and culture that make Napa Valley famous.
What kind of property is Olive & Oak?
We’re an adults-only boutique bed and breakfast with ten bespoke rooms across two newly renovated buildings: Olive, a grand Victorian home, and Oak, a light-filled renovated residence.
What’s the difference between the Olive and Oak buildings?
Olive is a historic Victorian with four guest rooms across three floors and a large open-concept common area with high ceilings and rich wood accents. Oak has six guest rooms, a living room centered on a fireplace, a gourmet kitchen, and the sun-filled enclosed porch where breakfast is served. Both share the same standard of comfort, so the choice comes down to the character and layout you prefer.
Is Olive & Oak adults only?
Yes. We’re curated as an adults-only retreat, and we discourage overnight stays or visits on the property for anyone under 18.
How many rooms do you have, and how many guests can stay in each?
We have ten rooms. Each accommodates a maximum of two adult guests.
What’s in every room?
All rooms include comfortable beds with fresh linens, Wi-Fi, a flat screen TV and a private bathroom.
Which rooms have a fireplace?
Chestnut, Alder, Willow and Mercer each have a fireplace, and Oak’s shared living room has one too.
Which room is best for a longer, more spacious stay?
Alder is our suite, with a separate living room, a private outdoor deck, a full closet and a fireplace you can see from both the bedroom and the living area. Chestnut is the most spacious of Olive’s upstairs rooms, with cathedral-style ceilings, a fireplace, a private alcove and abundant windows.
Which room has a soaking tub?
Valley has a separate shower and a soaking tub, along with a queen bed and a stained-glass window.
Do you have an accessible room?
Yes. Mercer is fully ADA accessible, with a king bed, a fireplace, a large TV and a walk-in shower with dual rain shower heads.
Which room is the most private?
Willow, on Olive’s lower level, has its own private exterior entrance and a fireplace. Its lower ceilings give it a quiet, cocooned feel, which suits guests who value seclusion.
Which rooms have a rain shower?
Willow, Evergreen and Mercer have rain showers. Mercer’s has dual shower heads, and Valley’s separate shower has a low-set rain head.
Which rooms have dual vanity sinks?
Charter, on Oak’s lower level, has a generously sized walk-in shower and dual vanity sinks.
Is breakfast included?
Yes. Each morning we serve fresh coffee and a continental breakfast spread, with pastries, seasonal offerings and freshly brewed lattes. Breakfast is served on Oak’s sunny enclosed porch, set with intimate tables.
Do you have a pool?
Yes. Our private pool is reserved exclusively for guests, with lounge chairs and landscaped surroundings for a quiet afternoon.
Can you help plan wine tastings?
Absolutely. Our team can help arrange private tastings and limited-production pours at some of Napa Valley’s most distinguished wineries, and tailor the experience to your tastes.
Can you recommend or book restaurants?
Yes. We’re happy to share personalized dining recommendations, from refined tasting menus to charming cafés, and help you plan meals around your itinerary.
Do you offer spa treatments or special in-room touches?
We can arrange in-room amenities, spa treatments and poolside refreshments. Tell us what you have in mind before you arrive and we’ll help make it happen.
Is Olive & Oak walkable to Downtown Napa?
Yes. Our Downtown Napa location puts you in one of California’s most walkable wine country settings, with world-class wine, dining, history and culture close by.
What are check-in and check-out times?
Check-in is at 4:00 pm and check-out is at 11:00 am.
Can I drop off my luggage early?
Yes. You’re welcome to drop off your bags before 4:00 pm, and we’ll store them until your room is ready.
What if I’ll be arriving late?
If you expect to arrive after 9:00 pm, please let us know in advance so our Innkeeper can make arrangements for you.
Is a deposit required?
Yes. We require a 50% deposit to secure your reservation, charged to the credit card you provide at booking.
What is your cancellation policy?
To receive a refund of your deposit, please call or email us at least 14 days before your arrival date. If you cancel within 14 days of arrival, we’ll apply your deposit toward another stay within 60 days of your originally planned arrival date.
What taxes and fees will I be charged?
There is a nightly resort fee of $25. Taxes and assessments include a 13.00% occupancy tax, a 2.00% Napa tourism assessment, a 0.30% California tourism assessment, and a 15% tax on the resort fee.
Is parking available?
Yes. We offer one complimentary on-site parking spot per room reservation, located just steps from the Oak building.
Are pets allowed?
We keep a strict pet-free policy so the space stays comfortable for every guest. Service animals are always welcome.
Is smoking allowed?
No. The entire property is smoke-free. Smoking, vaping, cannabis and any other lighted or heated smoking product are prohibited in guest rooms, on balconies, in hallways and in all indoor and outdoor common areas. A $250 cleaning charge applies if smoking occurs in a room.
Who is responsible for damage to the room?
The registered guest is personally liable for any loss, damage or destruction to the room, furniture, fixtures or property during the stay.
Can I book the entire property?
Yes. Exclusive use gives you full access to both buildings and the whole estate, for weddings, social gatherings and corporate room blocks.
Do you offer wedding blocks?
Yes. Our two distinct homes make a private, beautiful home base for a wedding weekend, whether you’re hosting extended family or an intimate bridal party.
Is Olive & Oak a good place for a bachelorette weekend?
It is. You can book one or both homes and enjoy privacy and seclusion just steps from Downtown Napa.
Can we host a corporate retreat?
Yes. Both homes have spacious gathering areas suited to small meetings and breakout sessions, and the guest rooms make overnight retreats easy.
How do I inquire about exclusive use?
Use the inquiry form on our Exclusive Use page, email contact@oliveandoaknapa.com, or call 707.320.6877. Please include your dates, party size and occasion.
How can I reach you with questions or special requests?
Call us at 707.320.6877 or email contact@oliveandoaknapa.com. We’re happy to help with special requests before and during your stay.
